We want all customers to be 100% satisfied
If we are at fault, we will refund you our service fees. We cannot, however, refund any agency fees, taxes or other costs incurred in the processing of your order.
Guarantee only covers issues caused by us.
Because we file and search through governmental agencies, we cannot guarantee the results, outcome of your order or time delays caused by agencies. Therefore, our guarantee only covers issues caused by SunDoc Filings.
We can Refund
If you cancel your order before we process or submit to an agency, SunDoc Filings will refund the total amount. After submittal, we will use our discretion to determine what portion, if any, we can refund.