Home / Contact / Sitemap

General Partnership (GP) Services

General FAQ:

Return to top

How many times does your company visit the CA State office?

Our office is located in Sacramento, California in close proximity to the California Secretary of State. Our runners visit the California Secretary of State 3 times a day to drop off and pick up documents.

Return to top

How long has your company been in business?

We have been a California business since August 26, 1999.

Return to top

How do I know I can trust your company?

  • Our employees follow a strict Code of Ethics. If at any point we make an error, we will take responsibility and fix it and no cost to you. 
  • We are associated with the Better Business Bureau (BBB) online reliability program. We are also a BBB member with our local Sacramento BBB. Our online BBB Reliability Seal confirms our company is a member of the local Better Business Bureau and has been reviewed to meet truth in advertisement guidelines and follow good customer service practices.
  • Please feel free to verify our association by visiting their website at http://www.bbbonline.org at any time or call the Better Business Bureau at 703-276-0100.
  • Feel free to read our testimonials that our customers have left for us for further information.

Return to top

Where are your testimonials?

Please click here to go directly to our testimonial page.

Return to top

How do I know I can trust that your website is secure?

www.sundocumentfilings.com is not a secured site because we do not accept credit cards online through the website. Our corporate website, www.suncorpfilings.com is secured by QuickSSL and is utilizing 128-bit SSL certificates thereby offering the highest level of encryption and/or security possible. This means you can rest assured that communications between your browser and our site's web servers are private and secure. Please click on our GeoTrust button for more information and to view our security certificate.

Return to top

Do you have a privacy policy?

Yes, we do. We take privacy very seriously and we never sell any of our customer’s private information to a third party. Please view our entire Privacy Policy by clicking here.

Return to top

Do you have terms and conditions?

Yes, we do. Please click here to view all of our terms and conditions.

Return to top

Are you a law firm or an accountancy firm?

No, we are neither. We are a document preparation and filing agency. We cannot give you legal or tax advice that is specific to your corporation or LLC.

Return to top

Is there ever a time when I should contact an attorney or CPA?

Yes, if you have specific legal or tax question regarding your existing company or if you need legal help to decide whether to incorporate or form an LLC. We recommend that all our non attorney and CPA clients consult with an attorney and CPA prior to using our services.

Return to top

You say you can’t give legal or tax advice, but what type of questions do you get asked but can’t answer?

We often get asked legal questions that we cannot answer. Some people are confused why we cannot answer the question; some get angry because they feel we are not helping them. We simply are not qualified to answer legal questions. Here is an example of a common question we are asked but cannot answer:

“I am starting a web based business. I live in California and my business partner lives in New York. The company only does business online. Do we need to form an LLC? Also, which state should the company be formed in based on the information I have provided?”

Let’s take the first question, “Do we need to form an LLC”? That is a pure legal question. In order to answer it, we would have to make a legal opinion on whether these particular individuals based on their business criteria need to form an LLC. By making that determination, we would have to verify all their tax information, determine their long term goals, make sure they are not better off forming a general partnership or a corporation and issue a legal opinion. This type of question is very common and we regret we cannot answer it for you. We are not legally qualified to answer this question. It will be up to you to determine if you need to a form an LLC or not. We suggest that you consult an attorney. An attorney will be able to look at all your circumstances and make a legal opinion based on the law. We cannot.

Now, the second question. We are being asked to legally determine the advantages of filing in a particular state. There are many factors that go into which state you are choosing to do business in. First of all, what are the tax laws in California and New York? Will one state be a better fit for the type of business that these two people are starting? So many variables are involved; most of them legal or financial. This question is for an attorney or CPA.

For your convenience, we do offer frequently asked questions that may help you.
We offer, LLC FAQ, Corporation FAQ, Entity Comparison Table, and a Glossary of Terms. Please take the time to review each section and you may be able to make a better decision about the type of entity you would like to form.

Return to top

I want to prepare my own incorporation documents, will you file them?

Yes, we will. Please visit our home page and our list of services are on the left hand side of the page. Please click on the service you desire. You may also visit our services page to get started.

Return to top

What type of payments do your accept?

We accept the following credit cards: Visa, Master Card, American Express, and Discover. We no longer accept wire transfers for orders under $1000.00.

Return to top

What is your telephone number?

Our toll free phone number is (888) 595-2747  Please note that our toll free number does not work outside the United States. For customers outside of the United States, please call (916) 388-9800.

Return to top

What is your fax number?

Our fax number is (888) 955-2747. Please note that our toll free fax number does not work outside the United States. For customers outside of the United States, please fax (916) 388-9805.

Return to top

What is your e-mail address?

For general questions, please e-mail us at: info@sundocumentfilings.com
For questions about an order you have already placed, please e-mail us at: custserv@sundocumentfilings.com
To place an order, please e-mail us at: order@sundocumentfilings.com

Return to top

Where are you located?

We are located in Sacramento, California.

Return to top

What is your mailing address?

Sun Document Filings
7700 College Town Drive, Suite 205
Sacramento, CA 95826
Questions? 888-595-2747

Return to top

What are your business hours?

Monday through Friday from 8:00 am – 5:00 pm (Pacific Standard Time)
We are closed on the weekend and most Federal Holidays.

Return to top